IAK Wholesale collects limited information necessary to create and manage customer accounts, process orders, and maintain accurate records for business transactions. This may include business name, contact information, shipping addresses, and payment details. Information is collected directly through our website, through sales representatives, or at the time of account setup.
Collected information is used strictly for operational purposes, including order fulfillment, invoicing, delivery coordination, and customer service. We do not use customer information for external marketing or sell data to third-party advertisers.
Sales representatives and warehouse personnel may access account data as needed to complete their assigned roles. All internal access is restricted to authorized personnel.
Payment information, including bank transfer details or check processing records, is stored securely and only used to process the intended transaction. Credit card data, when available, will be processed through secure, PCI-compliant gateways. No card information is stored on IAK servers.
Customers are provided login access to view order history, invoices, and basic account information. It is the responsibility of the account holder to protect login credentials and report unauthorized access. Passwords are encrypted and cannot be retrieved by IAK personnel.
Our website may use basic cookies for login sessions, cart management, and traffic optimization. No third-party advertising cookies or behavior tracking software is installed. Website usage data may be used internally to improve user experience and site performance.
Customer records are retained as long as the business relationship is active or as required by law for accounting and tax purposes. Inactive accounts may be archived but are not deleted without request.
Any updates to this Privacy Policy will be posted on this page. Customers are encouraged to review the policy periodically for any changes that may affect how data is handled.
For questions regarding this policy or to request data removal or updates, please contact your sales representative or email the administrative office using the contact form on our website.