Delivery Information
Service Area
IAK Wholesale operates a structured delivery network covering Illinois, Indiana, Michigan, and Ohio. Primary routes follow the I-80/90 corridor and surrounding regions, including runs through Van Wert and outlying retail areas. Deliveries are scheduled Monday through Friday.
Fleet & Logistics
Our fleet includes two box trucks and two cargo vans, each operated by trained warehouse staff. Vehicles are dispatched from our Niles, Michigan facility based on route planning and order volume. Fulfillment is coordinated to reduce delays, consolidate deliveries, and maintain accurate scheduling.
Delivery Scheduling
Orders are grouped by delivery region and routed based on available truck capacity. Most areas receive weekly or twice-weekly service, depending on demand and logistical efficiency. Customers are contacted with confirmation before delivery.
Pickup Options
Customers also have the option to pick up orders directly from our Niles warehouse. Walk-in and cash-and-carry purchasing is available with prior coordination. Same-day pickup can be accommodated when inventory and staffing permit.
Accepted Payment Methods
Payment is required before delivery completion. The following options are accepted:
- Cash on Delivery
- Business Check
- ACH Transfer (pre-cleared)
- Credit Card (available soon)
For new accounts, payment terms will be confirmed at the time of setup. Credit card payments will be processed securely through the customer portal once activated.
Support & Routing Questions
For any questions related to delivery timing, rescheduling, or dispatch logistics, please contact your assigned representative or our warehouse operations team. All route changes must be confirmed prior to dispatch for scheduling integrity.
