Logistics & Fulfillment
Delivery Information
How IAK gets authentic product onto your shelves — service area, fleet, scheduling, pickup, and payment, all in one place.
Service Area
IAK Wholesale operates a structured delivery network covering Illinois, Indiana, Michigan, and Ohio. Primary routes follow the I-80/90 corridor and surrounding regions, including runs through Van Wert and outlying retail areas.
Fleet & Logistics
Our fleet is operated by trained warehouse staff and dispatched from our Niles, Michigan facility based on route planning and order volume. Fulfillment is coordinated to reduce delays, consolidate deliveries, and keep scheduling accurate.
Delivery Scheduling
Orders are grouped by delivery region and routed against available truck capacity. Most areas receive weekly or twice-weekly service, depending on demand and logistical efficiency.
Grouped by region
Orders are batched by delivery zone for efficient routing.
Routed by capacity
Loads are planned against available truck space and volume.
Confirmed before delivery
Customers are contacted to confirm timing before the truck rolls.
Pickup Options
Customers can also pick up orders directly from our Niles warehouse. Walk-in and cash-and-carry purchasing is available with prior coordination.
Same-day pickup at Niles, MI
Cash-and-carry pickup can be accommodated the same day when inventory and staffing permit. Coordinate with your rep so we can stage your order ahead of arrival.
Accepted Payment Methods
Payment is required before delivery completion. The following options are accepted:
Cash on Delivery
Paid to the driver on arrival
Business Check
From your registered account
ACH Transfer
Pre-cleared bank transfer
Credit Card
Secure checkout via portal
For new accounts, payment terms are confirmed at the time of setup. Credit card payments will be processed securely through the customer portal once activated.
Support & Routing Questions
Questions about timing, rescheduling, or dispatch?
Contact your assigned representative or our warehouse operations team. All route changes must be confirmed prior to dispatch to keep scheduling intact.
